Support

Email support@ctsitelab.com and a person answers. If a form is easier, there is one next to this.

When you will hear back

Weekdays, same day. Weekends, as soon as it is seen. If your site is down, say down in the subject line and it jumps the queue.

What helps us fix it faster

• Your business name and your website address
• What you were doing when it went wrong
• A photo of the screen if something looks off

Changes to your site

Text edits, new hours, swapping a photo: send them over and we make them. That is part of the $20 a month, not an extra.

Billing and cancelling

Your billing status lives in your account. To cancel, email us and it stops at the end of that month. If you want to keep your domain name, say so and we transfer it to you at no charge.